Functions

ID #1102

Pamela does not record in MP3 format. How do I fix that?

Applies to: Pamela Basic, Standard, Professional, Business and Pamela Call Recorder.
Versions: 2.5 and higher

Pamela uses the Windows ACM system to create MP3 files. However on some systems this codec is not accessable by Pamela and you will need to install the LAME MP3 coder/encoder.

Follow the instructions below to install the ACM LAME codecs to your system.

  1. Quit Pamela
  2. Download the attached ZIP file
  3. Extract the files in the ZIP file
  4. Right click on the INF file and select "Install"
  5. Restart Pamela
  6. Open sounds options and configure MP3 to be default in both windows (Tools, Options, Advanced, Sound). Note: this does not apply to Pamela Call Recorder!

attached files: lameACM-3.97-final.zip

Tags: -

Related entries:

Last update: 2008-02-11 14:29
Author: Pamela Support Staff
Revision: 1.1


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