Before you record you may want to check that you have made the correct settings and that all is working. There is a test function in Pamela for video. Open the options in Pamela (in Tools menu) and click on "Call recording" and then the tab "Video recording".

We recommend you install the DivX codec to record as it offers best compression and quality. If you don't have DivX installed, download it for free from DivX.com website.

Installation might require reboot before codec shows up. Try restarting Pamela after installation first. Note: Depending on your system you might see two DivX codecs in the video codec list. Select the one matching your computer.

The video compression codec selection is a bit tricky because not all of them work. There is unfortunately no possiblity for Pamela to filter the ones that do and don't. For that reason we suggest you use DivX which has been tested and works.

Now you are ready to test Pamela video. Follow these steps

1. Open Skype, click Tools, Options, Video. Start Skype video test. Important: make sure you have the Skype video window visible on your desktop.

2. Once Skype test video is shown, open Pamela, Tools, Options, Call recording, Video recording. Click the "Start video test" button.

You should then see: "Video test successfully completed", indicating the frames tested, the window size and the average frames per seconds.