Pamela for Skype FAQ

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• How do I uninstall the Pamela Call Recorder?
  Unfortunately that is not very intuitively done in Skype. What you need to do (and this is for all extras the same), is open Skype ...
• How do I deactivate the call recording warning?
  The call recording warnings can be disabled in Pamela Basic, Standard, Professional and Business. They can not be disabled in Pamela Call Recorder which is ...
• How do I record in stereo (each side to separate channel)?
  This option is available in Pamela Professional and Business only.These Pamela versions support recording microphone and speaker to separate left/right channels.You may upgrade from Pamela ...
• How do I enable automatic call recording?
  The automatic call recording option is only available in Pamela Professional and Business versions.If you require this feature please upgrade to one of these two ...
• How do I remove the (per Skype call) 15 minute recording limitation?
  You can remove the limitation by upgrading to Pamela Professional which offers more features and unlimited call recording. In addition you are able to turn ...
• How do I adjust the call recording audio levels (sound is too loud or too faint)?
  This function is available in Pamela Basic, Standard, Professional and Business.If you are using the Pamela Call Recorder bundled with Skype 3.0 this feature is ...
• How do I fix "Error on init record container" and "Recording call: Error opening WAV or MP3 stream (Output file)" ?
  Make sure you upgrade to the latest Pamela build before trying the suggestions.This error message is caused by the Windows core sound system. The cause ...
• How do I upgrade to Pamela Professional?
  You may purchase an upgrade directly here.Note that you must validate your current activation code before you can purchase the upgrade. ...
• How do I upgrade from Pamela Call Recorder to the new 4.5 version?
  There is no auto update function in Pamela Call Recorder pre-4.5 version. In the latest 4.5 release we added an auto update function.If you are ...
• How do I know there is a new Pamela update?
  The automatic update function in Pamela will alert you as soon as there is a new update available.Note: The automatic update function is generally not ...
• How to fix sound issues with Skype
  If you are experiencing sound problems with Skype (NOT Pamela!), please refer to this page on the Skype website: www.skype.com/help/guides/soundsetup.html ...
• How to transfer Pamela settings to another PC
  Generally it is quite easy to transfer the settings of Pamela as all settings are in XML files. This is the case if you are ...
• How to record Skype video with Pamela
  Skype Video Recording is possible with Pamela Professional and Business. Note that video recording is experimental and might not be compatible with your specific configuration. ...
• How do birthday notifications work?
  The birthday notification is activated by default. Open the Pamela options from the main window, then click on Birthday Notification. From there you will be able to ...
• How do I get Pamela to answer my calls instead of Skype Voicemail?
  You need to make sure that Pamela can answer the call before Skype voicemail picks up. To do this, open the Skype options and go to Voicemail. ...
• How does the Mega Emotion Sounds Player feature work in Pamela?
  Applies to: Pamela Basic, Standard, Professional, Business and Call Recorder.The Emotion Sounds are enabled by default, however they do not show automatically when you receive ...
• How do I configure the pamcasting module in Pamela?
  Pamcasting/Skypecasting and Podcasting The basic idea behind the Pamela podcasting feature is that you setup your PC with Skype so that an incoming call can be recorded ...
• How do I configure the blogging module in Pamela?
  Pamela Blogging The basic idea behind the Pamela blogging feature is that you setup your PC with Skype so that an incoming call can be recorded and ...
• How do I start external applications with Pamela?
  In the option "Active Call" you can configure the start of an application for inbound or outbound calls. A further differentiation is made between Skype2Skype ...
• How do I deactivate the call recording warning?
  The call recording warnings can be disabled in Pamela Basic, Standard, Professional and Business. They can not be disabled in Pamela Call Recorder which is ...
• How do I record in stereo (each side to separate channel)?
  This option is available in Pamela Professional and Business only.These Pamela versions support recording microphone and speaker to separate left/right channels.You may upgrade from Pamela ...
• How do I disable the call recording prompt that pops up when I receive or make a call?
  This can be changed easily in the Pamela options. Open the main Pamela window and click on Tools - Options - Call recording.You will see ...
• How do I enable automatic call recording in Pamela Professional / Business?
  This can be changed easily in the Pamela options. Open the main Pamela window and click on Tools - Options - Call recording.You will see ...
• How do I configure email forwarding for Googlemail/Gmail?
  Email forwarding is available in: Pamela Standard, Professional and Business.First make sure that POP is activated on your Gmail account. Follow the instructions on the ...
• How do I adjust the call recording audio levels (sound is too loud or too faint)?
  This function is available in Pamela Basic, Standard, Professional and Business.If you are using the Pamela Call Recorder bundled with Skype 3.0 this feature is ...
• How do I fix "Error on init record container" and "Recording call: Error opening WAV or MP3 stream (Output file)" ?
  Make sure you upgrade to the latest Pamela build before trying the suggestions.This error message is caused by the Windows core sound system. The cause ...
• How does the Rich Mood Editor work?
  The rich mood editor is a new function in Pamela 3.5 and also available as Skype plugin.Since Skype 3.0 there is the possibility to set ...
• How does Skype call transfer work in Pamela?
  Call transfer is a network function of Skype. We have not built our own solution, this is real Skype network call transfer.The call transfer works ...
• How does the Mega Emotion Sounds Player work?
  This function allows you to play any audio file during a Skype call. It will work with any type of Skype call.The main functions of ...
• How to test Skype video recording settings in Pamela
  Before you record you may want to check that you have made the correct settings and that all is working. There is a test function in Pamela ...
• How do I record a video of my full screen with Pamela?
  Open the options and click on "Call recording", "Video recording". In the list of options you will seeRecord entire desktop instead of Skype video windowCheck ...
• How to convert audio WAV files to MP3 or to something else
  There is a great freeware tool called FormatFactory, which can convert audio, video, pictures and a lot more.With it you can convert Pamela audio and ...
• How to integrate Pamela's functions seamless into your own application with the Remote Control DLL
  As of Pamela 3.0.0.37 we have added a DLL that allows you to remote control various settings in Pamela and start/stop events.If you have an ...
• How do I buy an upgrade to Professional or Business?
  To upgrade, go to the store and login with your account data. After that you will see the category "Upgrades" where you can select the ...
• How do I register my license code for the Pamela Call Recorder?
  After you puchased an activation key from our store, you will receive an email with a link to the webpage that will show you your activation code ...